Refund Policy

At Stepa, we adhere to a strict no-refund policy for all orders. However, we strive to accommodate our clients by offering exchanges for those seeking alternatives. Additionally, we provide store credit as an option for your future purchases. Please be aware that if an error occurs due to the client's selection of the incorrect shoe, Stepa cannot be held responsible for any exchange.

Please review our full terms and conditions for more details. If you have any questions or concerns, don't hesitate to reach out to our customer service team.