Air Jordan 4 Retro - University Blue

For any inquiries you might have, please feel free to contact us to be assisted by one of our agents.

Email: stepastoreza@gmail.com

- Delivery Time: 3-6 business days
- Carrier: Postnet/Paxi/Aramex
- Delivery Cost: Free

Please allow 1 day for our team to process your order before dispatching your order, also note that delivery times may vary based on the destination. Ensure to provide the accurate shipping address during checkout for a seamless delivery process. If you have any specific inquiries or requests, feel free to let us know.

Stepa Streetwear Online Store - Refund and Return Policy:Returns:1.Eligibility:Returns are accepted within 30 days of receiving the product.
2.Condition:Items must be unworn, in their original packaging, and with all tags attached.
3. **Initiating a Return:** Contact our customer service team at ‪stepastoreza@gmail.com to initiate the return process.

Refunds:
At Stepa, we adhere to a strict no-refund policy for all orders. However, we strive to accommodate our clients by offering exchanges for those seeking alternatives. Additionally, we provide store credit as an option for your future purchases.Please be aware that if an error occurs due to the client's selection of the incorrect shoe, Stepa cannot be held responsible for any exchange.

Exchanges:1.Product Exchange:If you received a defective or incorrect item, we will gladly exchange it for the same product. Contact customer service to arrange the exchange.

Shipping for Returns:1.Cost:Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
2.Address:Ensure to ship the return item to the address provided by our customer service team.

Additional Notes:1.Damaged or Defective Items:If you receive a damaged or defective item, please contact us immediately with photos for further assistance.
2.Final Sale Items:Certain items may be marked as final sale and are not eligible for return.

Please review our full terms and conditions for more details. If you have any questions or concerns, don't hesitate to reach out to our customer service team.